Prepared on . Last tested on .
Our commitment
MoodFire is for anyone who wants a calmer way back to themselves, so the website needs to work for everyone too. That includes people who use a screen reader, a keyboard, voice control, magnification or larger text, and people who find motion or busy layouts hard.
This statement covers the website at moodfire.io in all its languages. It doesn’t cover the MoodFire app for iOS and Android, but if something in the app gets in your way, please tell us using the details below.
What you should be able to do
- Use every page with a keyboard alone, starting with a “Skip to main content” link. Focus is always visible, and the menu keeps keyboard focus inside it while it’s open and closes with Escape.
- Use a screen reader. Pages have one main heading, a logical heading order, labelled landmarks and a set page language, and images have text alternatives or are hidden when decorative.
- Zoom to 400% or view the site 320 pixels wide without scrolling sideways.
- Read text that meets WCAG AA colour contrast against the site’s plum background.
- Turn animation down. If your device asks for reduced motion, the site stops its decorative movement.
- Fill in forms with clear labels. If something is missing or wrong, a message under the field says what to fix, and screen readers announce it.
- Watch videos only when you choose to. Nothing plays automatically, and no video loads until you press play.
How accessible this website is
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. Based on our own testing, the website partially conforms: we believe it meets most of the standard, with the exceptions listed below.
Known issues
- Partner decks (PDF). The downloadable decks on the partners pages are tagged PDFs, but they are designed as slides, so the reading order and table structure may not work well with every screen reader. The main points in them are also on the web page itself. Ask us and we’ll send an accessible version.
- Video captions. Our videos play in YouTube’s player. Some may rely on YouTube’s automatic captions, which can be inaccurate. Ask us for a transcript of any video.
- Pages we don’t control. Some links go to other services, such as the App Store, Google Play, YouTube and Calendly for booking a call. Their accessibility is up to them. If one of them stops you, contact us and we’ll help another way.
- Testing by disabled people. Our testing so far is our own (see below). We haven’t yet had the site reviewed by disabled users or an independent auditor, and we plan to.
How we tested
On 11 November 2026 we tested a sample of pages in every language, including the home page, features, articles, techniques, FAQ, legal pages, the partners pages and the contact form. We used automated checks (axe-core, against WCAG 2.2 A and AA), keyboard-only testing, reflow at 320 pixels and 400% zoom, and colour contrast checks. We fixed what we found, including keyboard focus in the menu, keyboard access to the home page screenshot carousel, and how one section of the partners pages was announced to screen readers.
We check new pages before they go live, and we’ll review this statement at least once a year.
Tell us about a barrier
If you find something hard to use, or you need information in a different format such as large print, plain text or an accessible PDF, email info@moodfire.io with “Accessibility” in the subject line. Please tell us the page, what you were trying to do and any assistive technology you use.
We’ll acknowledge your message within 3 UK business days. If email doesn’t work for you, tell us and we’ll agree another way to talk.
If you’re not happy with how we respond, you can raise a complaint. Our Complaints Policy explains how.